Fast and reliable delivery to your doorstep
At GreenHealers, we are committed to delivering your orders safely and on time. This policy outlines our shipping procedures, delivery times, and shipping charges to ensure a smooth shopping experience.
We currently ship to all major cities and towns across India. We are continuously working on expanding our shipping network to reach more locations and serve customers in remote areas.
Orders are typically processed within 1-2 business days after payment confirmation. Processing may take longer during peak seasons, holidays, or special promotions. You will receive an email notification once your order has been processed and shipped.
Delivery times vary based on your location:
Delivery times are estimates and may vary based on weather conditions, holidays, or other factors beyond our control. We will keep you updated about any delays.
Shipping charges are calculated based on:
Orders above ₹500 qualify for free shipping to most locations across India.
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in real-time using the tracking number on our website or the courier company's website. Stay updated on your package's journey from our warehouse to your doorstep.
Please ensure someone is available to receive the package at the delivery address during business hours. If no one is available, the courier may:
If your package arrives damaged or is lost in transit, please contact us immediately within 48 hours of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue and arrange for a replacement or full refund as per our return policy.
We take full responsibility for ensuring your order reaches you safely. If there's any issue, we're here to help resolve it quickly.
Currently, we only ship within India. International shipping options may be available in the future. Please check back regularly for updates on our shipping coverage.
If you have any questions, concerns, or need assistance with shipping, please don't hesitate to contact us: